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Plumbing FAQs

General Plumbing Services

We provide plumbing services for homes, businesses, strata properties, commercial sites and industrial sites. This includes emergency plumbing, blocked drains, drainage repairs, pipe relining, leaking taps and toilets, roof leaks, water leaks, gas leaks, hot water system maintenance and replacements, gas plumbing, water supply issues, water filtration, bathroom leaks, grease traps, stormwater tanks, stormwater pumps, sewer pumps and general plumbing maintenance.
You should call a plumber if you have a blocked drain, leaking pipe, water stain, gas smell, no hot water, overflowing toilet, roof leak, pump fault, poor water pressure or a plumbing issue that keeps coming back. Small plumbing problems can become expensive if they are left too long.
Yes. We can assist with urgent plumbing issues such as burst pipes, major leaks, blocked toilets, sewer overflows, gas leaks, no hot water, roof leaks and flooding caused by stormwater problems. If the issue is causing damage, is unsafe, or cannot wait, it should be treated as an emergency.
Yes. We provide plumbing services for commercial and industrial properties, including shops, factories, warehouses, schools, strata buildings, restaurants, offices and other business sites. We can assist with maintenance plumbing, blocked drains, water leaks, gas plumbing, hot water systems, pump systems, stormwater issues and general plumbing repairs.

Hot Water and Gas Plumbing

Yes. We can help with hot water system maintenance, repairs and replacements. This includes electric, gas and continuous flow hot water systems. If your hot water is running out quickly, leaking, making noise or not heating properly, we can inspect the system and recommend the best option.
Signs your hot water system may need replacing include rusty water, leaks from the tank, inconsistent hot water, unusual noises, poor water pressure or the system being old and unreliable. In some cases, a repair or service may be enough, but older systems can often be more cost-effective to replace.

Yes. We provide gas plumbing services including gas leak detection, gas appliance connections, gas pipe repairs, gas bayonet points and general gas fitting work. Gas work must be completed safely and to Australian standards, so it should always be carried out by a qualified professional.
Yes. Gas leaks should always be treated seriously and checked by a licensed gas fitter. If you smell gas, turn off the gas supply if it is safe to do so, avoid using electrical switches or open flames, ventilate the area if possible and arrange an urgent inspection.

Grease Traps, Stormwater Tanks and Pump Systems

Yes. We can inspect and service grease trap plumbing connected to commercial kitchens, cafes, restaurants and food-related businesses. Grease trap issues can cause bad smells, blocked drains, slow drainage and wastewater backups, so they need to be maintained properly.

Commercial kitchen drains often block because of grease, oil, food scraps, poor drainage, undersized pipework or lack of regular maintenance. If the same drain keeps blocking, the issue may be further down the line or connected to the grease trap, so a proper inspection may be needed.

Yes. We can assist with stormwater tank plumbing, pumps, overflows, pipework, filters and drainage connections. If your stormwater tank is overflowing, not draining properly, causing flooding or the pump is not working, we can inspect the system and recommend the right repair or replacement.

Yes. We can service, repair and replace stormwater pumps. If your pump is noisy, not turning on, constantly tripping, overflowing or failing during heavy rain, it may need maintenance or replacement before it causes flooding.

Yes. We can inspect, service and replace sewer pumps and pump-out systems. Sewer pump issues can cause bad smells, backups, overflows and serious hygiene problems, so they should be addressed quickly.

Signs of stormwater problems include overflowing pits, water pooling around the property, downpipes backing up, flooding during heavy rain, slow-draining outdoor areas, noisy pumps or stormwater tanks not emptying properly. Stormwater issues should be checked before heavy rain causes damage.

Leaks, Roof Leaks and Water Supply

Yes. We can investigate and repair water leaks, including leaks from pipes, taps, toilets, flexi hoses, walls, ceilings, bathrooms, kitchens and outdoor water lines. Water leaks should be checked as soon as possible, as they can lead to water damage, mould, high water bills and further plumbing issues.
Yes. Bathroom leaks can come from taps, toilets, showers, baths, wastes, pipework, waterproofing issues or leaking fixtures. We can inspect the plumbing side of the issue and help identify where the leak is coming from before further damage occurs.

Yes. We can assist with plumbing-related roof leaks, including issues with gutters, downpipes, flashings, roof penetrations and stormwater drainage. Roof leaks can cause ceiling damage, mould and electrical hazards, so they should be checked quickly.
Yes. We can investigate water supply problems such as low water pressure, high water pressure, noisy pipes, leaking mains, faulty valves and poor flow to fixtures. Water pressure issues can affect taps, showers, toilets, hot water systems and appliances, so it is important to find the actual cause.

Yes. We can help with water filtration options for your home or business. This may include under-sink filters, whole-house filtration, drinking water filters and replacement filter cartridges, depending on your property and water quality needs.

Blocked Drains, Drainage and Pipe Relining

Yes. We clear blocked drains in showers, kitchens, bathrooms, toilets, sewer lines, stormwater lines and outdoor drainage systems. Depending on the blockage, we may use drain clearing equipment, high-pressure jetting or a CCTV drain camera to find the cause of the problem.

Recurring blocked drains are often caused by tree roots, broken or collapsed pipes, grease build-up, foreign objects, poor pipe fall or ageing drainage. If the same drain keeps blocking, it is usually a sign there is a bigger issue that needs to be inspected properly, not just cleared temporarily.

Yes. We can help with blocked showers, bathroom wastes, vanities, floor wastes, kitchen sinks and laundry drains. Common causes include hair, soap scum, grease, food scraps and build-up inside the pipework.
Yes. We can inspect and clear blocked toilets, whether the issue is in the toilet pan, the branch line or the main sewer drain. If the toilet keeps blocking, we may recommend a CCTV drain inspection to check for tree roots, damaged pipework or a deeper drainage problem.

Yes. We work on blocked stormwater drains, pits, downpipe connections and outdoor drainage lines. Stormwater blockages are commonly caused by leaves, dirt, tree roots, broken pipes or poor drainage design, especially during heavy rain.

Pipe relining is a way of repairing damaged underground pipes without digging up the whole area. A new liner is installed inside the existing pipe to seal cracks, breaks or root-damaged sections. It can be a good option for sewer and stormwater pipes where excavation would be difficult or expensive.

Pipe relining may be suitable when the pipe is damaged but still has enough structure to hold a liner. It can reduce digging, mess and disruption around driveways, gardens, paths and tiled areas. If the pipe has fully collapsed or has major alignment issues, replacement may be the better option.
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